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Hey Unfiltered Folks,
"I CAN'T FIND ANYONE WHO CAN MAKE HARD CALLS."
Answer: Because you won't let them. Every time they try, you override them. So they stopped trying. You trained them to bring everything to you. Now you're drowning in decisions and complaining they won't make calls. This is your fault. You're the problem. You punished decision-making. Every time they made a call you didn't like, you swooped in and changed it. They learned: don't decide, just ask. Now they ask everything.
Question to Consider: What happened the last time someone made a hard call without you?
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Why: People make calls when they're rewarded for it, not punished. Here's what actually happened: someone made a decision. Maybe it was wrong. You swooped in, overruled them, and fixed it. You thought you were helping. You weren't. You taught them: don't make decisions, you'll get overruled. So they stopped. Now they bring everything to you. Every decision. Every problem. Every question. You're the bottleneck. And you created it. The cost? You're underwater in decisions. Your team has no agency. They don't grow. They don't learn. Your best people leave because they can't make an impact. The ones who stay are comfortable being told what to do. You've built a team that can't function without you. All because you couldn't let someone make a mistake without punishing them for it. You say you want leaders. You're creating followers.
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Action: Pick one type of decision and hand it off completely today. Tell your team: "You own this decision now. Make it. I won't override you unless it's catastrophic." Then step back. Let them decide. When they mess up, they will coach them after. Don't fix it. Coach it. Ask: "What would you do differently next time?" Repeat this until they trust they can make calls. That can take months, not days.
Stay Unfiltered,
— Andy
P.S. Tell your team: "You own this decision now. Make it. I won't override you unless it's catastrophic." That can take months, not days.
P.S.S. Buy my book to get 75 of the most painful leadership problems and fixes.
